In 2019 we have seen a dramatic shift
in different
Digital Marketing Strategies. Earlier many have dismissed artificial
intelligence or visual search, but that time has gone. With the change in time, new
techniques and trends are evolving to meet the competitive needs so that
business can succeed. The trends which were outstanding last year not
necessarily will do the same magic this year, so have to be ready to accept new
ideas, techniques and practices.
On the basis of market research
and my own experience, I am sharing few of the most spoken
Digital Marketing Trends for this year:
This is the most spoken trends as
it will take over the world. With the feature of analysing consumer behaviour
and search patterns utilizing the data from social media channels, blog posts, it
allows businesses to understand how users and customers find their products and
services. It also offers information and tips to users by getting into
conversations. Gartner says chatbot technology will be used by 25% of customer
service by 2020, up from less than 2% in 2017.
It allows for targeting more specific
audiences. For example, Real-time bidding or auctions is a type of programmatic
ad buying. This automation is much more competent and quick, which means higher
conversions and lower customer acquisition costs. Virtually 90% of digital
display ads in the U.S. according to eMarketer, will be programmatic by 2020.
This AI-based technology allows
instant messaging to chat in real-time, 24x7, with your customers or website
visitors. As per data approx. 1.4 billion people networking with chatbots, by
2020, 80% of savvy businesses are planning to use chatbots. Chatbots by 2022
will help businesses yearly saving over $8 billion, especially in the banking
and healthcare industries.
Personalized content, products,
emails, and more are playing a pivotal role. With the information like purchase
history, consumer behaviour and links clicked, custom content has never been
easier. Personalization advances customer relationships, 96% of marketers believe.
Personalization = Maximize
enjoyment + Minimize search time
The data which we have says that approx.
70% of consumers mention that they have public a brand’s video, 72% of
businesses say video has enhanced their conversion rate, 52% of consumers mention
that watching product video makes them more assertive in an online purchase
decisions, 65% of executives visit the marketer’s website and 39% call a vendor
after viewing a video.
Live video is achieving fame,
with an enormous number of businesses using it for product demos, interviews
and “behind the scenes” glimpses of events, life in the office, how products
are made, etc.
To attract customers, using
influencers is a very effective marketing tool. Influencers can be anyone from
celebrities and Instagram or YouTube stars to well-known bloggers and
journalists who help spread the word about your business or product through
their social channels.
As per data, 1.3 billion monthly
users are active on Facebook Messenger, 2 billion messages are sent between
people and businesses on Facebook Messenger every month, WhatsApp has 1.3
billion monthly active users, 55 billion messages are sent via WhatsApp every
day, WhatsApp, Facebook Messenger, and WeChat have more combined users than
Facebook or YouTube.
These numbers show increasing the popularity of social messaging apps for business commitments. Since people are outlaying
more of their time messaging each other, it makes sense to market your
company’s services where your prospective customers are hanging out.
Visual search can yield the user
experience to a completely new level. Users can upload an image with visual
search to conduct a search and get more specific results.
Micro-Moments is a “new consumer
behaviour,” as termed by Google, that delivers your marketing message clearly
and briefly in a way that is of interest to the consumers – all within a duration
of seconds (otherwise, they drop their devotion and are onto the next
article!).
In 2019 to take benefit of
micro-moments, be where buyers search for information in the minute – such as
Google, Google Maps, Amazon, YouTube, and anywhere else people search for data
at a moment’s notice.
- Voice Search & Smart Speakers
The growing use of voice search
has made it essential for companies to reconsider their digital marketing
strategies in 2019. By the year 2020, 50% of all searches will be the voice
searches, 20% of mobile queries on Google are voice searches, 25% of all Bing
searches are voice searches.
In providing all the important
information that people are searching for through audio content, Voice search
plays an important role. AI is getting smoother and the number of errors made
by voice assistants like Alexa, Siri and Google have condensed.
With the rising popularity of
social media “stories,” it is essential for marketers to ruminate this format
in their digital marketing strategy. The live video, one of the most profitable
social rollouts to date, Savvy marketers can use it to promote engagement and
brand awareness.
This year will be about the improved buyer
experience with personalization, automation and AI-powered technology, so to stay
ahead of the curve and increase conversions in the coming year, you’ll need to
get superior at producing convention, conversational content – mainly audio and
video content – to share with your better-targeted audience.
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